A WhatsApp bot for business that answers like a rep
Your customers message at 11:40pm. The bot answers, finds the product, checks where their order is and books the appointment — then hands the conversation to a human the moment it needs one.
Talk to us on WhatsApp- Live the same day
- Official WhatsApp Business API
- Answers in any language
- No code
WhatsApp Bot
What a WhatsApp bot actually is
A WhatsApp bot is an AI agent that sits on your business WhatsApp number and answers customers for you. Not a "press 1 for sales" menu — a real conversation. Someone asks "do you have this in black, size 42?" and the bot checks stock and answers, with a photo and a link.
What separates a bot that works from a bot that annoys people is what it is connected to. A bot that only knows an FAQ breaks on the second question. A bot connected to your store, your calendar and your order system does real things: it finds an order by phone number, offers a free slot on Wednesday, opens a ticket for your team.
And what it does not know, it does not invent. Anything outside what it was given goes to a human with the full conversation attached, so nobody has to tell their story twice.
Why businesses put a bot on WhatsApp
Nothing gets missed
Most messages arrive after hours and at weekends. The bot answers in seconds at any hour, so last night’s messages are not waiting for you in the morning.
An instant answer closes more
A customer who gets price and availability within a minute stops shopping around. The bot answers the question blocking the purchase while they are still there.
Your team stops repeating itself
Hours, address, returns policy, "where is my order" — all answered automatically. Your people are left with what actually needs them.
It sounds like you
The bot learns your tone, your product names and what you do not say to customers. Not a generic script.
One inbox for everything
Every conversation lands in one place alongside Instagram, Messenger and your website chat, with full context before a rep types a word.
Your number stays your number
You connect through Meta’s official WhatsApp Business API, on the number your customers already know. No unofficial gateways, no ban risk.
Most businesses go live the same day. This is not an implementation project.
Setting up a WhatsApp bot — three steps
- 01
Paste your website URL
We read your site and build the FAQ, catalogue, opening hours and policies for you. You review what came out and fix anything that is off.
- 02
Connect WhatsApp
Connect your business number through the official API, keeping the same number. You can leave the agent muted and read the answers it would have sent before it talks to customers.
- 03
Go live and watch
The agent starts answering. You see every conversation live, step in whenever you want, and sharpen whatever it missed.
What the bot actually does
Online stores
Finds products in stock, sends a photo and price, checks order status against Shopify or WooCommerce and handles return requests.
Clinics and service providers
Offers free slots from Google Calendar, books them, sends reminders and handles cancellations without a single phone call.
Real estate
Qualifies enquiries by area, budget and property type, sends matching listings and passes only ready leads to an agent.
Restaurants and local businesses
Answers hours, parking and menu questions, takes orders and confirms reservations.
Menu bot vs AI agent
Most things sold as a "WhatsApp bot" are a menu tree. Here is the difference.
| Menu bot | AssistantLabs AI agent | |
|---|---|---|
| How customers talk to it | Picks a number from a list | Writes freely, like to a person |
| A question you did not anticipate | Back to the main menu | Answers from what it knows, or hands over |
| Order status | Tells them to call | Pulls it from the store and answers in chat |
| Setup | Every path built by hand | Built from your website, kept up to date |
| Handover | The customer starts over | The rep arrives with the whole conversation |
WhatsApp bot FAQ
How much does a WhatsApp bot cost?
You start free, with a monthly allowance of automated replies and no credit card. Growing businesses move to a monthly plan. Separately, Meta charges its own rate on some business-initiated messages, which depends on volume and message type — we show that before anything is sent.
How long does it take to set up?
Most businesses go live the same day. Pasting your website URL builds the base in minutes; the real time goes into reviewing and correcting what was understood.
Do I need a developer?
No. Everything is done from the screen. There is no code and no developer needed.
Does it work on our existing WhatsApp number?
Yes. You connect through the official WhatsApp Business API on the number your customers already know, without switching numbers.
What happens when the bot does not know?
It does not invent an answer. The conversation goes to a human with full context, and you can mark topics that always go to a person — complaints or refunds, for example.
Which languages does it speak?
It detects the customer’s language and replies in it — Hebrew, English, Russian and Arabic included, typos and slang included.
Is this allowed? Could our number get banned?
We work only through Meta’s official API, never unofficial gateways. This is exactly the use Meta permits, so it does not carry the risk that tools impersonating the app do.
Can it connect to our store and systems?
Yes — Shopify, WooCommerce, Wix, Google Calendar, Google Sheets, Monday and CRMs. The bot performs real actions against them, not just talk.
Your bot could be answering tonight
Paste your website URL, review what gets built, connect WhatsApp. Free to start, no credit card.