An AI receptionist that answers every call and message
The phone rings mid-appointment, three WhatsApp messages are waiting, and a customer on your website wants a slot tomorrow. Your AI receptionist answers all of them at once, books the appointment into your calendar, takes the message and passes you only what is genuinely urgent.
Talk to us on WhatsApp- Phone, WhatsApp and web
- Books straight into your calendar
- Answers 24/7, in any language
- Set up with you by an expert
AI Receptionist
What an AI receptionist is, and what it actually does
An AI receptionist is an assistant that answers your customers on whichever channel they pick: a phone call, WhatsApp, your website chat, Instagram or email. It does not read out a "press 1" menu or send callers to voicemail. It holds a real conversation, works out what the caller needs, and finishes the job.
A traditional phone answering service, or a recorded menu, takes a message and leaves the work to you. A front desk AI connected to your calendar, price list and systems checks what is free on Tuesday, books the slot, sends a WhatsApp reminder the day before and logs every detail on the customer’s record.
When something cannot wait, it does not try to handle it alone. Urgent calls go straight to you or the right person on your team, with a summary of what the customer already said, so nobody has to ask the same questions twice.
Why businesses switch to an AI receptionist
No call goes to voicemail
A customer who cannot reach you calls the next business on the list. Your receptionist picks up on the first ring, even when the line is busy, in the evening or at the weekend.
Appointments land in your calendar
It sees your real availability in Google Calendar, offers open slots, books them and sends a confirmation. A cancellation? It offers the freed slot to whoever is on the waitlist.
Messages that never get lost
Who called, what they need and how to reach them. Every message is logged on the customer’s CRM record and reaches you organised, not on a sticky note by the till.
Urgent calls reach you at once
You decide what counts as urgent: a customer with a breakdown, a patient in pain, a supplier waiting on a sign-off. Those are routed to you immediately; everything else waits in an orderly queue.
One customer, one conversation
A customer can start on the phone and carry on over WhatsApp. The receptionist remembers everything said, and you see it all in one inbox with the full history.
Sounds like your business
It learns your service names, prices and phrasing, and answers in the caller’s language, Hebrew, Russian and Arabic included.
An expert sets it up with you in one session. Nothing for you to build, and no code.
How to set up an AI receptionist
- 01
Paste your website URL
We pull your opening hours, services, prices and common questions from your site. In the session you review what came out with the expert and add what only you know.
- 02
Connect phone, WhatsApp and calendar
Forward calls from your existing number, connect the official WhatsApp Business API and your Google Calendar. You choose who receives urgent calls and which topics always go to a person.
- 03
Go live and follow along
Your receptionist starts answering. You see every conversation and every summary, step in whenever you like, and sharpen anything it missed.
An AI receptionist for clinics, offices and service businesses
Medical offices and clinics
Books and moves appointments, answers questions about directions, parking and preparation, sends WhatsApp reminders and passes anything that sounds urgent to a clinician. It does not give medical advice.
Dental offices
Fills gaps in the schedule from the waitlist, takes a deposit through a payment link and reminds patients when their check-up is due.
Professional services
Lawyers, accountants and consultants: it screens enquiries, records the details, books an intro call and passes on only the ones that fit.
Salons, studios and local businesses
Answers questions about prices and hours, books in the middle of a WhatsApp chat and handles cancellations without you picking up the phone.
AI receptionist vs answering service
Two ways to cover the phone when you cannot. A human answering service is good at a delicate call; an AI receptionist is strong on volume, availability and working inside your systems.
| Phone answering service | AssistantLabs AI receptionist | |
|---|---|---|
| Channels | Mostly phone | Phone, WhatsApp, website, Instagram and email |
| Calls at the same time | As many as agents on shift | As many as come in, no hold music |
| Booking | Takes a request and passes it on | Books into your calendar and sends a reminder |
| Knowledge of your business | A general script | Your prices, services and policies |
| What is left after the call | A message by email or text | A CRM record with the full history |
AI receptionist FAQ
How much does an AI receptionist cost?
With us you start free and move to a monthly plan as you grow. The price depends on your channels and volume, and every plan is on the pricing page. There is no salary, no shift cover and no holiday to plan around.
Can an AI receptionist answer phone calls and WhatsApp?
Yes. It answers incoming calls by voice, talks the caller through what they need, books, takes a message or transfers the call to you. The same receptionist answers on WhatsApp and your website chat, with the same knowledge of your business.
Is there a free AI receptionist?
You can start free with us, with no credit card, and watch how it handles real enquiries before you decide. When your volume grows, you move to a paid plan.
AI receptionist vs answering service: which is better?
An answering service takes messages during the hours it covers. An AI receptionist answers every channel at once, books straight into your calendar and logs each conversation. Many businesses keep a person for sensitive calls and let the AI take the rest.
Does it work for a medical or dental office?
Yes. It books and moves appointments, sends reminders, answers practical questions and routes any clinical or urgent request to your team. It never diagnoses or gives medical advice.
How does it know what is urgent?
You define it: topics, keywords or specific customers. A conversation that matches is routed straight to you or whoever is on call, with a summary of what was said so far.
Do I need a new phone number or app?
No. You forward calls from your existing number, and on WhatsApp it runs on your business number through Meta’s official WhatsApp Business API. Customers keep reaching you where they always have.
Your receptionist could be answering tomorrow morning
Book a session with an expert, connect your phone, WhatsApp and calendar, and let it answer. Free to start, no credit card.