A chatbot for business — everywhere your customers write
One chatbot answering on your website, WhatsApp, Instagram and Messenger — same answers, same tone, one inbox where you see all of it.
- Four channels, one agent
- Built from your website
- Natural in any language
- No code
Chatbot
What makes a chatbot actually good
Most website chatbots are a form in disguise: three questions, then "someone will get back to you". The customer has already moved on. An AI chatbot answers the question itself — price, availability, delivery time, returns policy — in conversation, immediately.
It learns your business from your website: products, common questions, opening hours, policies. You review what came out, fix what is wrong and add what the site never said.
And it does not stop at the website. The same agent, with the same knowledge, answers on WhatsApp, Instagram and Messenger. Someone who asked on your site and came back on WhatsApp does not start over.
What changes
Visitors become enquiries
Most visitors never fill in a form. A chatbot that answers immediately catches them while they are still interested, and collects their details in the conversation.
The same answer on every channel
Same price, same policy, same tone on your site and on WhatsApp. No more channel-by-channel contradictions.
Conversations that end, not escalate
The bot performs actions: checks an order, offers a slot, sends a product. Enquiries close in the chat instead of becoming a task.
You see what people really ask
Every conversation is tagged by topic. After a week you know exactly what blocks a purchase — usually not what you assumed.
Clean handover to a person
When a human is needed the agent stops and your rep continues from that point with the whole conversation in front of them.
Live the same day
No implementation project and no developer. Paste a URL, review, publish.
Three steps and it is live.
Building a chatbot without code
- 01
Paste your website URL
We read the site and build the FAQ, catalogue, business details and links. That is the base the chatbot answers from.
- 02
Give it a personality and limits
Set a name, a tone and what it must never say — discounts, promised timeframes, anything sensitive. The agent will not break those rules.
- 03
Pick channels and publish
Drop the widget on your site and connect WhatsApp, Instagram or Messenger. Every channel you switch on gets the same agent.
Where it works best
E-commerce
Product, stock, shipping and returns questions — with a direct link to the cart and real order status.
Service businesses
Qualifies the enquiry, checks fit, offers a free slot and books it, instead of a "we will call you back" form.
Businesses with repetitive questions
Courses, insurance, real estate, clinics: the bot handles dozens of variations of the same five questions without tiring.
Small teams
Two people cannot cover four channels all day. The bot holds the baseline and they step in where it matters.
Scripted chatbot vs AI agent
Why a scripted bot disappoints on the second question.
| Scripted chatbot | AssistantLabs AI agent | |
|---|---|---|
| Answers | A closed, predefined list | Understands the question and answers from what it knows |
| Unexpected phrasing | "Sorry, I did not understand" | Handles typos and slang |
| Channels | Website only | Website, WhatsApp, Instagram, Messenger |
| Keeping content current | Every answer edited by hand | Re-scans your site and updates |
| Real actions | None — text only | Checks orders, books slots, sends products |
Chatbot FAQ
How much does a chatbot cost?
You start free with a monthly allowance of automated replies and no credit card, and move to a monthly plan as volume grows. Website chat carries no extra channel cost.
How long does setup take?
Minutes to a working base from your website, and usually the same day to go live. Most of the time goes into reviewing answers, not setting things up.
Do I need a developer to install it?
No. You paste one widget snippet, exactly like an analytics tag. It works on WordPress, Shopify, WooCommerce, Wix and anything else.
Which languages does it handle?
It detects the customer’s language and replies in it, typos and slang included.
What if the customer wants a human?
The agent stops and hands over with the full conversation. You can also mark topics that always go to a person, and hours when nobody is available.
How do you stop it inventing answers?
It answers only from what you gave it — your site, FAQ, catalogue and connected systems. Anything beyond that goes to a human instead of becoming a guess.
Can the same bot run on WhatsApp and Instagram?
Yes, and that is the point. The same agent and the same knowledge answer on every channel you enable, and all conversations land in one inbox.
Let the chatbot answer for you
Paste your website URL and see within minutes what it already knows about your business. Free to start.